You can fully rely on our self-managed team, or we can join our efforts with your in-house IT team and your third-party providers. Either way, we'll ensure stable infrastructure performance and security, reduced infrastructure maintenance costs, and proactive issue resolution.
Requirements
- Basic knowledge of computer hardware, software, and networking concepts
- Prior experience working in an IT support or system administration role
- Basic knowledge of virtualization and cloud computing concepts
Description
This course, IT Infrastructure Manager 101, is designed for IT professionals who are interested in or currently working in a IT infrastructure management role. The course provides a comprehensive overview of IT infrastructure management principles and best practices. Participants will gain an understanding of the key components of IT infrastructure, including hardware, software, network, and storage systems, as well as best practices for managing these systems. The course also covers topics such as IT infrastructure security, disaster recovery, monitoring, and network and storage management.
What we'll cover -
Introduction to IT Infrastructure Management
Understanding IT infrastructure components
Managing IT infrastructure: Best practices and frameworks
IT infrastructure security: Threats and countermeasures
Disaster recovery and business continuity planning
IT infrastructure monitoring and performance management
Staff management
Network management and troubleshooting
Storage management and data protection
Learning Outcomes:
Understanding of IT infrastructure management principles and best practices
Knowledge of IT infrastructure components and their functions
Ability to manage IT infrastructure security and disaster recovery
Skills in IT infrastructure monitoring, network management, and storage management
Upon completion of the course, participants will receive a certificate of completion, demonstrating their knowledge and skills in IT infrastructure management. By the end of this course, participants will be equipped with the knowledge and skills needed to excel in an IT infrastructure management role, and to ensure that an organization's IT systems are efficient, reliable, and secure.
Who this course is for:
- System Adminis and Engineers
- Network Admins and Engineers
- IT Managers
- Service Desk Managers
- IT Techs